Privacy Policy
1. Introduction
Welcome to Vuntgrin (“we”, “our”, “us”). Your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website and our casino hotel and casino hotel resort services, including hotel resort stays, gaming, membership, and events.
2. Information We Collect
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Personal Data: We may ask for your full name, birthdate, gender, email address, phone number, mailing address, payment info (e.g., credit card), identification documents, and proof of age required for hotel resort stays and casino hotel gaming regulatory compliance.
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Usage Data: We collect information about your visit to our casino hotel website, including IP address, device type, browser type, pages viewed, time spent on pages, navigation paths, search terms entered, casino game preferences, and booking behavior.
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Location Data: We may collect general location info (e.g., city or ZIP code) when you make hotel resort or casino hotel bookings or use location-enabled features.
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Cookies and Similar Technologies: We use cookies, web beacons, tracking pixels, and similar tech to personalize your experience with the casino hotel resort and casino services, remember login sessions, and analyze site usage. You can manage your cookie preferences through your browser settings.
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Third-Party Data: We might receive information from third parties such as payment processors, identity verification services, marketing partners, affiliates, loyalty programs, and regulatory authorities.
3. How We Use Your Information
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Service Provision: To process casino hotel and hotel resort reservations, handle payments, manage loyalty programs, and deliver customer service.
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Legal and Regulatory Compliance: To verify identity, enforce age restrictions for casino and gaming, wage-licensing compliance, fraud prevention, detection of illicit activity, anti-money laundering, and reporting to regulators.
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Personalization: To tailor your experience with casino game offers, promotions, personalized hotel resort packages, customized marketing communications, and targeted advertising.
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Performance and Analytics: To analyze usage trends, optimize the casino hotel website, hotel resort promotions, and game offerings; monitor and improve security.
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Communication and Marketing: We may send you casino hotel and hotel resort related updates, reservation confirmations, special offers, event invitations, and marketing campaigns. You can opt out any time.
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Safety and Security: To maintain safety across our casino floors and hotel resort premises, to investigate incidents, enforce policies, and respond to customer requests.
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Business Operations: To measure performance of affiliate marketing, manage business operations, deal with vendors and partners providing casino hotel, hotel resort, and gaming services.
4. How We Share Your Information
We do not sell your personal data. However, we may share your info as follows:
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With Service Providers: Payment processors, identity verification services, marketing platforms, hosting, IT support, and analytics providers supporting our casino hotel and casino hotel resort operations.
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With Affiliates and Partners: Vuntgrin group affiliates, franchised casino hotel properties, event organizers, resort spas, gaming partners for co-branded services and promotions.
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With Regulators and Law Enforcement: Gaming commissions, taxation authorities, law enforcement agencies, and other governmental bodies for compliance reporting.
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With Legal and Safety Requirements: To comply with legal demands, court orders, or in response to claims or investigations impacting casino hotel, casino, hotel resort, or guest safety.
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In connection with Business Transfers: If we undergo a merger, acquisition, bankruptcy, or asset sale of Vuntgrin, your data may transfer under the same protections described here.
5. International Transfers
As a global casino hotel resort operator, your data may be processed in various countries. We ensure appropriate safeguards such as contractual protections or transfer mechanisms required by applicable data privacy laws.
6. Data Retention
We retain personal information as long as necessary for legitimate business, legal, regulatory or tax purposes, resolution of disputes, or fulfillment of obligations, including use in casino gaming logs, hotel resort reservations, loyalty program history, and fraud prevention records.
7. Your Rights
Depending on your jurisdiction, you may have rights including:
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Access: Obtain copies of your data held by Vuntgrin.
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Rectification: Correct inaccurate or incomplete information.
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Deletion: Erase your personal data to the extent permitted by law.
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Portability: Receive your data in structured format to transfer elsewhere.
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Objection/Restriction: Restrict or object to processing where lawful.
To exercise any of these rights, please contact our Privacy Officer (see Section 14).
8. Cookies & Tracking
Our casino website and hotel resort platform use cookies and similar technologies. These include:
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Essential cookies: Required for system functions like login and bookings.
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Performance cookies: Help us analyze usage and improve services.
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Functionality cookies: Remember preferences.
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Advertising cookies: Used for personalized casino hotel marketing.
You can manage cookies via browser settings or our cookie preference center.
9. Security Measures
We use standard industry safeguards—encryption, firewalls, access controls, and audit logs—to protect your info. While we strive to secure all data, no system is perfect. You acknowledge inherent risks and agree that Vuntgrin is not responsible for unauthorized access due to breaches beyond our control.
10. Children’s Privacy
Our services are for individuals aged 21+ (or as required in your region). We do not knowingly collect data from minors. If you believe we may have inadvertently collected info about a minor, please contact us for prompt action.
11. Third-Party Links
Our site may include links to external sites (affiliates, social media, payment gateways). We are not responsible for their privacy practices. Clicking on third-party links is at your own risk.
12. Updates to Privacy Policy
We may update this policy for legal, operational, or technical reasons. Updates will be posted with an updated “Effective Date.” Your continued use after updates indicates acceptance of changes.
13. Contact Information
Privacy Officer
Vuntgrin Global Privacy Dept
Email: [email protected]
Mail: Vuntgrin Casino Hotel Resort, 123 Gaming Avenue, Las Vegas, NV, USA
Your privacy is important—thank you for choosing a secure and trusted casino hotel and casino hotel resort experience with Vuntgrin.